Last updated: June 2, 2026
MyCloudConvert ("we," "us," or "our") operates the website www.mycloudconvert.com and related browser-based tools that let you compress, convert, and resize images and PDFs. This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Our core privacy principle
Your files are processed locally in your browser and are not uploaded to our servers. When you use our image or PDF tools, processing happens on your device using client-side technology. We do not receive, access, or store the content of files you process through our tools.
2. Information we do not collect from tool usage
When you use our compress, convert, or resize tools, we do not:
- Upload your images or PDFs to our servers
- Store copies of files you process
- Access the contents of your files
- Require an account or login to use the tools
3. Information we may collect
Contact form
If you contact us through our Contact page, we collect the information you provide — typically your name, email address, and message content. We use this solely to respond to your inquiry.
Automatically collected data
Like most websites, our hosting provider may automatically collect certain technical information when you visit our site, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and referring URL
- Date and time of access
This data is used for security, analytics, and to keep the service running. It is not linked to files you process in our tools.
Cookies
We may use cookies and similar technologies as described in our Cookie Policy. Our core image tools do not require cookies to function.
4. How we use information
We use collected information to:
- Operate and maintain the website
- Respond to contact form submissions
- Improve our tools and user experience
- Monitor for abuse, fraud, or security issues
- Comply with legal obligations
5. Sharing of information
We do not sell your personal information. We may share limited data with:
- Service providers who help us host the website, deliver email (for contact form replies), or analyze site usage — only as needed to provide those services
- Legal authorities when required by law or to protect our rights and users
6. Data retention
Contact form messages are retained only as long as needed to handle your inquiry and for reasonable record-keeping. Server logs are retained according to our hosting provider's standard retention periods.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of personal data we hold about you (such as contact form submissions). To exercise these rights, contact us via our Contact page.
If you are in the European Economic Area or United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.
8. Children's privacy
MyCloudConvert is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International users
Our website may be accessed from around the world. If you contact us or visit our site, your information may be processed in countries other than your own. By using MyCloudConvert, you consent to this transfer where applicable.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the revised policy.
11. Contact us
Questions about this Privacy Policy? Please reach out via our Contact page.